AI agents that do real work.

Quick answer: an AI agent is software that takes a goal, uses your tools and data to work through the steps, and hands the result to a person or asks when it is unsure. Agentsy designs, builds and runs them for Australian businesses.

Keep the people. Lose the busywork.

What is an AI agent, and how is it different from a chatbot?

  1. A chatbot answers.

    You ask, it replies. Useful, but it stops at the conversation.

  2. An agent acts.

    It reads the enquiry, looks up the record, drafts the reply, updates the system and flags what needs a person. It works inside your workflow, not beside it.

What AI agents can we build for you?

  1. Customer-facing agents.

    Answer enquiries, qualify leads and book the next step, with a hand-off to your team when it matters.

  2. Document agents.

    Read contracts, forms and reports. Pull out what matters. Flag what looks wrong.

  3. Research and decision support.

    Gather information from several sources, structure it and prepare a brief for a person to decide.

  4. Admin and follow-up agents.

    Draft emails, update the CRM after a call and chase the open items.

  5. Agentic systems and automation platforms.

    Several agents and rules working together across your tools, with a person approving the steps that count.

    • Connected to your systems, workflows and data.
    • People in the loop, where it matters.

How are AI agents tested before they touch real work?

  1. A senior checks everything.

    A junior drafts. A senior checks all work before you see it.

  2. A test week after every sprint.

    You try the agent on real work before the next sprint starts. If it is not good enough, we fix it first.

  3. Built to hold up.

    Architecture, data, security, infrastructure, testing, deployment and resilience. AI is part of the architecture from the beginning.

How do we build an AI agent for your business?

  1. 01 Discover

    Start with the business, not the technology.

    Find the work that is repeated, slow or fragmented.

  2. 02 Prototype

    Build a first version fast.

    See what the agent can do before over-engineering it.

  3. 03 Build

    Turn the best idea into a working agent.

    Two-week sprints, fixed price per sprint.

  4. 04 Operationalise

    Connect it with your systems, data and people.

    Put it into the real business.

  5. 05 Improve

    Measure.

    Keep making it better.

What does an engagement look like?

  1. Paid discovery first.

    Two days with the founders, fixed price. You get the requirements, a plan and a fixed build price. Then you decide: go or no-go. AI usage and software are billed at cost, in your name.

  2. You own it.

    Every account, all data and all code, from day one. You spend about two hours a week, on approvals only.

    How we work Vibe coding to production AI app development

Where we've done it.

  1. CASE STUDY

    Real estate, rebuilt around AI.

    A web and native iOS platform that uses AI across property marketing, listings, reporting and day-to-day operations.

    View case study

Questions, answered.

What is the difference between an AI agent and a chatbot?

A chatbot answers questions. An agent carries out steps across your tools and data, then hands the result to a person or asks for help when it is unsure.

Will AI agents replace my staff?

That is not the aim. Keep the people. Lose the busywork. Agents take the repeat work so your team can spend time on the work that needs them.

How do you keep control of what an agent does?

People stay in the loop where it matters, a senior checks the work, and you test every sprint on real work before the next one starts.

Can an agent work with our existing systems?

Yes. Connecting AI to your systems, workflows and data is most of the job, and it is the Operationalise step of how we work.

Where is Agentsy based?

Agentsy is based in Sydney, Australia. We work with businesses across Australia.

Talk it through.

Talk to Agentsy